Legal notice

Legal notice

SJB TRANSPORT LTD
Website privacy policy
This website is operated by SJB TRANSPORT LTD. The privacy of our users is
extremely important to us and therefore we encourage all users to read this policy
very carefully because it contains important information regarding:
• who we are;
• how and why we collect, store, use and share personal information;
• your rights in relation to your personal information; and
• how to contact us and supervisory authorities in the event that you have a
complaint.
Who we are
SJB TRANSPORT LTD (‘we’, ‘us’, ‘our’) collect, use and are responsible for storing
certain personal information about you (‘you’, ‘your’, ‘yours’).
The personal information we collect and use
Personal information is information which you can be identified from (and does not
include any anonymised forms of information).

• Types of personal information
  We may process the following types of personal information in relation to you:
  full name, email address, telephone number and address
  How your personal information is collected
  This section describes how the above types of personal information are collected by
  us. Your personal information will be collected as follows:
• Personal information obtained from you directly
  We will sometimes obtain information from you directly, including when you:
  enquire about a service or good, or submit an online quotation form, or
  request a call back
• Changes to the way in which we collect your personal information
  In the event that we need to obtain personal information in relation to you from
  any other source than those described above, we shall notify you of this.
  How we use your personal information
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• General purposes
  In general, your personal information will generally be processed for the following
  purposes:
  to provide a quote for the sale of goods and services to you, to enter into a
  contract of sale of goods or services to you
• Monitoring
  We may monitor communications, and in doing so we may obtain your personal
  information through this process. We will undertake monitoring in the following
  circumstances:
  Calls and emails will be monitored for training, quality checks and
  compliance reasons.
  Lawful basis for processing of your personal information
  We have described above the purposes for which we may process your personal
  information. These purposes will at all times be justified by UK data protection law.
• General lawful bases
  The lawful basis upon which we are able to process your personal data are:
  (1) where we have your consent to use your data for a specific purpose;
  (2) where it is necessary to enter into a legal contract with you or to perform
  obligations under a legal contract with you;
  (3) where it is necessary to enable us to comply with a legal obligation;
  (4) where it is necessary to ensure our own legitimate interests or the
  legitimate interests of a third party (provided that your own interests and
  rights do not override those interests). Wherever we rely upon this basis,
  details of the legitimate interests concerned shall be provided to you;
  (5) where we need to protect your own vital interests (or the vital interests of
  another person); and/or
  (6) where it is needed in the public interest (or where we are acting in our
  official functions), provided that the task or function has a clear basis in law.
  In general, in order to meet the purposes we have described above, we will
  process your personal information where we have your express consent on each
  occasion that the data is processed.
  Sharing of your personal information
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  On any occasion where any of your personal information is shared with any third
  party, we shall only permit them to process such information for our required
  purposes, under our specific instruction, and not for their own purposes. We are
  required to enter into a formal legal agreement to enable such sharing to take place.
  We do not anticipate that we will need to share your personal information with any
  third party. We will notify should this position change.
  How long your personal information will be kept
  Your personal information will only be kept for the period of time which is necessary
  for us to fulfil the above purposes.
  We envisage that your personal information shall be retained by us as follows:
  Up to seven years, depending on the sale of a service, according to the
  Companies Act 1986
  After the period described above, your information shall be properly deleted or
  anonymised.
  Keeping your information secure
  We will ensure the proper safety and security of your personal information and have
  measures in place to do so. We will also use technological and organisation
  measures to keep your information secure. These measures are as follows:
  All data is stored on secure servers and encrypted by SSL, no information is
  shared to any third parties.
  We are ISO 27001 certified. This certification assists us in ensuring the safety of your
  personal information.
  We have proper procedures in place to deal with any data security breach, which
  shall be reported and dealt with in accordance with data protection laws and
  regulations. You shall also be notified of any suspected data breach concerning your
  personal information.
  Children
  Our website is not intended for children (anybody under the age of 18). We do not
  intend to collect data from children.
  Your rights
  Under the UK General Data Protection Regulation you have a number of important
  rights free of charge. In summary, those include rights to:
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  (1) fair processing of information and transparency over how we use your use
  personal information;
  (2) access to your personal information and to certain other supplementary
  information that this Privacy Statement is already designed to address;
  (3) require us to correct any mistakes in your information which we hold;
  (4) require the erasure of personal information concerning you in certain
  situations;
  (5) receive the personal information concerning you which you have provided to
  us, in a structured, commonly used and machine-readable format and have the
  right to transmit this information to a third party in certain situations;
  (6) object at any time to processing of personal information concerning you for
  direct marketing;
  (7) object to decisions being taken by automated means which produce legal
  effects concerning you or similarly significantly affect you;
  (8) object in certain other situations to our continued processing of your personal
  information, or ask us to suspend the processing procedure in order for you
  confirm its assurance or our reasoning for processing it;
  (9) object to processing our your personal information where we are doing so in
  reliance upon a legitimate interest of our own or of a third party and where you
  wish to raise to an objection to this particular ground;
  (10) otherwise restrict our processing of your personal information in certain
  circumstances;
  (11) claim compensation for damages caused by our breach of any data
  protection laws; and/or
  (12) in any circumstance where we rely upon your consent for processing
  personal information, you may withdraw this consent at any time.
  For further information on each of those rights, including the circumstances in which
  they apply, see the Guidance from the UK Information Commissioner’s Office (ICO)
  on your rights under the General Data Protection Regulations.
  If you would like to exercise any of these rights please contact NICOLE
  MCFARLANE in the following manner:
  admin@sjbtransport.co.uk
  Your Requirements
  If you would like this policy in another format (for example: audio, large print, braille)
  please contact us using the details below.
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  Complaints procedure
  We hope that we can resolve any query or concern you raise about our use of your
  information.
  The UK General Data Protection Regulation also gives you right to lodge a complaint
  with the supervisory authority. The supervisory authority in the United Kingdom is the
  Information Commissioner.
  Changes to the privacy policy
  This privacy policy was published on 15th January 2023 and last updated on 15th
  January 2023.
  We may change this privacy policy from time to time and will notify you of any
  changes by:
  By a notice on the website
  Contacting us
  The relevant person to contact regarding your personal information is: NICOLE
  MCFARLANE.
  Any requests or questions regarding the use of your personal information should be
  made to the above named person using the following method:
  admin@sjbtransport.co.uk
  Sources of further Information
  This policy provides key information to you regarding the processed of your
  information. For certain areas of our information processing, we have further
  comprehensive details contained in other documentation. This information can be
  located as follows: